Frequently Asked Questions

Trustmark Park drains 8 to 10 inches of water per hour, and our Mud Ops Team keeps the field covered as needed. Game decisions are usually made around first pitch.

If the game is postponed before gates open, you won’t be responsible for pre-ordered catering charges.

YES. Free parking is part of our promise to make Mud Monsters games simple and joyful. No parking fees, no app downloads, no fumbling for cash. Just pick a spot and stroll in like a legend.

Children 3 and under are free if they sit on your lap. If they want their own seat, they’ll need a ticket.

Any open window at the Main Box Office can assist with Will Call. Just bring your photo ID.

Nope. Clear bags are not required. Bags are welcome, but they are subject to search at the gate.

Sure is. We don’t accept cash at concessions or merch stands.

If you are a cash creature of habit, you can purchase Monster Moolah at the team store or box office and use it throughout the park.

Sorry, no outside food or beverages are allowed, except for medical reasons.

Yes. The Mud Monsters are pet-friendly all season long, so well-behaved pets are welcome at Trustmark Park.

We just ask that your furry, feathery, or otherwise lovable companion is under control, comfortable around crowds, and ready for a good time. Service animals are always welcome too.

If you are a full-season ticket holder, yes. Bring your unused tickets to the box office and swap them for another game, subject to availability.

GA Passes and GA Family Passes cannot be exchanged.

Yes. We have designated wheelchair seating at the top of select sections. Let your ticket representative know when ordering, or call us for assistance.

The Main Box Office on the South Side of Trustmark Park is open on non-game days from 10 AM to 4:30 PM, and on game days from 10 AM until the 7th inning.

Weekend hours may vary.

Honestly, every seat is a great seat. Fireworks launch from the North lot beyond left field, but anywhere inside the stadium gives you a front-row view of the boom.

Oh, you bet. We’ve got a full Kids Zone with free bounce houses.

Just stop by the Kids Zone entrance and sign a quick parental waiver. Bounce house operations may pause for weather or other safety concerns.

Every group of 10 or more who books together gets a custom videoboard message with photo.

Limited additional messages may be accepted in person at Customer Service behind Section 113 by the elevator.

All games stream on The HomeTeam via the Frontier League Network, with Fish-friendly commentary and the occasional surprise moment.

Absolutely. Mail your fan letters, artwork, or best monster pun to:

All player decisions go through league rules and our baseball operations crew. If you’ve got the skills, check out the Frontier League’s tryout schedule.

If you are a soloist or small group, send your audition video to Macy Worstell at [email protected].

Choirs and larger groups should email Macy directly to book a night.

From field-side signage to full-blown fireworks shindigs, we do it all.

Want to celebrate your company, birthday, wedding anniversary, or cryptid-themed bachelor party? Call us and we’ll help you cook up a monstrous good time.

We hire seasonal and part-time staff every year, from game day operations to concessions, promotions, retail, ticketing, and more.

Watch our website and social channels for job fair announcements or email us to ask what roles are open.

Of course. Snap away for personal use from your seat or the concourse.

Just don’t sell those photos without written permission. Tag the Mud Monsters on social media and we might feature you.